#STEAM FOR MAC SCREENSHOT PC#

Go to your EA Account and Billing Settings.The web address bar and page URL should be clearly visible.īoth screenshots should be full-screen, desktop images that include the web address bar and need to show the following: For purchases made on Origin, make sure you open your Order History on your internet browser, not on the Origin app. We'll need a screenshot of the purchase you made from your Order History and a screenshot of the confirmation email you got when you bought the game. You'll still need to print it out to sign and date the invoice, and make sure the date of purchase and price paid are visible in the photo.įor help with disc copies of console games, you'll need to return them to the retailer where you bought them. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt.

Sign the receipt and write today’s date and your case number (if you have one already).

#STEAM FOR MAC SCREENSHOT PC#

Heads-up: Downloadable content (DLC) can’t be used for proof of purchase for console or PC games.įor physical copies of Mac or PC games, we need a clear and legible photo from you that includes the following: Make sure to attach your images to your EA Help case so our team can access them. To take a screenshot of your computer screen, use your PC/Mac's screenshot function (PC: Ctrl + Print Screen Mac: Shift + Command + 3). All desktop screenshots must include your internet browser’s web address bar/page URL. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. Find out which details and images we'll need you to send us.Īll images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. When you contact us about a purchase, we'll sometimes ask you to provide proof of purchase.

Steam for mac screenshot